We apologize for the difficulties with registering. First, please make sure you have filled out all fields. If you have, or if the registration does not allow you to, try clearing the Cache on your browser. We recommend using Google or Google Chrome. The steps below are shown with Google Chrome, but other browsers should have a similar process.
1. Open your browser and select More,then Clear Browsing Data.
2. Select Cached Images and Files then Clear Browsing Data. Select Clear Browsing Data a second time to confirm.
3. Proceed to the registration and try again.
If the error is occurring with your address not appearing in the dropdown, please manually input each line.
If the address error is occurring on the Your Personal Details page, try selecting the checkbox same as organization address.
If you continue to receive an error, please send us an email at angeltreetool@pfm.org with a detailed description of the error occurring and screenshots if possible.
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