Angel Tree FAQ
Prison Fellowship Angel Tree® equips churches to strengthen relationships between incarcerated parents and their children and support the families of prisoners year-round.
Registration
- How do I register for Angel Tree Christmas?
- I am trying to register for Angel Tree Christmas, and it's not allowing me to submit.
- I am trying to register for less then 10 children and it won't let me submit.
- I am interested in Angel Tree. Are there children in need in my area?
- I heard about Virtual Angel Tree. What is that?
General
- Can I use the Angel Tree logo on our website or materials?
- Do you place Christmas trees in other locations besides churches? I am looking for a child to buy a gift for.
- Are the gifts we buy for children tax deductible?
- What is the difference between sponsoring a child for $30 and my church buying them a gift?
Coordinators: Angel Tree Christmas Program
- My church is already registered for Angel Tree, but I need to change the coordinator. What do I do?
- Where can I find the Angel Tree training materials and the Coordinator Guide?
- I called the parent or guardian, but they have already been contacted by another church. What do I do?
- It appears more than one incarcerated parent(al figure) registered the same child for Angel Tree. Does my church need to give them multiple gifts?
- What should we do if the family rejects the presents?
- There are children on our list over the age limit of 18. What should we do?
Coordinators: Angel Tree Family List
- When will I receive my family list?
- How do I view, download, and print my family list?
- I would like to serve the same families I previously served.
- How do I add more children to serve to my list? (DIY Assignment)
- My family list is not full.
- The Families on my list are too far away.
Coordinators: Angel Tree Tool
- One child in the family can't participate, how do I manage this in the app? (Workaround)
- I turned on 2 gifts accidentally and need to remove this for online tag taking (workaround).
- The site is not loading - How to clear cache/browsing data
- I forgot my password and/or can't login.
- I am a coordinator for more than one Angel Tree program. How do I manage this in the app?
- I’m finished with my Angel Tree Program. How can I report on this? (End-of-Year Reporting)
Chaplains and Parents or Guardians
- An Angel Tree church has contacted me for the incarcerated parent(al figure) to give the child a gift, but there is a protective order in place. Don't you screen the applicants?
- My loved one is in prison. Can I enroll their children in Angel Tree Christmas?
- How does a prison facility participate in Angel Tree Christmas?
- I know an incarcerated individual who says they sign up every year, but their children don’t always receive a present. Why is this?